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CarBuyingTips.com
 Annual Top 10 Car Dealer Scams Of 2001©

Your Host: Jeff Ostroff

Here at CarbuyingTips.comTM, we've been reporting car dealer scams since 1996. We are proud (or should I say dismayed) to present our 5th annual list of the "Top 10 Car Dealer Scams" that you are likely to encounter, based on our research and feedback from over 7000 visitors daily.  We also analyze many problematic car purchases and leases that are faxed to us by consumers who got scammed, and we have plenty of documentation. We collect up all the complaints we receive each year and compile this list of the top currently running scams at car dealers.  These scams are real, they happen to people every day, many car dealers are honest, but the ones that are not have their scams revealed here. Two new scams appear on our list for buyers to watch out for in 2002.  These are the Straw Purchase Scam, and the Hide The Monroney Sticker Scam.  We hope you enjoy this year's lineup.

If you are lucky, you won't see any of these scams, but you may see at least a few. If you have bad credit, you're likely to see most of them.  People with bad credit are easy prey and should not buy now, or avoid financing at a dealer, to eliminate one of their shells in the cash flow shell game. The nastiest scams occur not on the sales floor, but in the finance office, where the foolish let down their guard after the sale and don't have a clue what's going on.  Some scams can bite you from behind weeks after your purchase, when you thought you were safe, you find they still have their tentacles in your wallet. The people who see the fewest financing related scams are those who show up at the dealer with no trade, and a bank draft from an online car loan site, or their credit union.

This is why we prefer to use sites like InvoiceDealers, Yahoo!Autos, Edmunds.com, MyRide.com and CarsDirect because you bypass the commissioned sales people, dealing with the fleet manager, who usually ends up giving you a better deal, and with no scams.

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Is it a loan or not a loan?
Quite often the "car loan" you're applying for at the dealer is not really a car loan.  They are known in the car business as Retail Installment Sales Contracts, or RISCs.  (what an appropriate acronym). The dealer signs the RISC with you, then sells it to a bank, or any other type of lender.  Hopefully they can make a good markup on the contract.  Sometimes they also participate in the interest rate. So the higher APR they can charge you, the more money they make.

 

Top 10 Car Dealer Scams Of 2001©

1) The "VIN# Window Etching" Scam
2) The Financing Fell Through Scam (Spot Delivery Scam)
3) The Straw Purchase Scam
4)  The "Forced Warranty" Scam
5)  The "Dealer Prep" Scam
6)  "Additional Dealer Markup (ADM)" Scam
7)  "We'll Payoff Your Loan No Matter How Much You Still Owe!!!"
8)  The "Forced Credit Life Insurance" Scam
9)  The "Leasing Is Better Than Buying" Scam
10) Hide The Monroney (MSRP) Sticker Scam


 

Scam #1: The "VIN# Window Etching" Scam

How the scam works: Dealers slip in a $300-$900 fee for window etching, saying that you won't get the loan without it, as "the bank requires it". You can order the same do it yourself kit used by car dealers online from VINetcher Do-It-Yourself VIN Etching Kit for $19.95. Some dealers may may tell you the VIN etch was free, yet they still padded your monthly payment with the fee.  Some dealers claim it will pay your deductible if the car is stolen.  So why do you have to pay $400 to avoid paying a $500 deductible?  What a scam!

Ever since dealers sold the first chariot in Roman times, they have come up with ways to sell you the most overpriced option.  In the 80's it was Scotch Guard for $400 that you can do with 2 cans of Scotch Guard for $10 at Kmart.  Then there was the $800 "AutoArmor" that claimed you never have to wax your car again.  They still do the $1800 alarm that they paid $100 for, including installation. They sell you these options at maximum rip-off prices, and it often costs them next to nothing to farm out the work.  Let's analyze the stupidity factor on this Window Etching scam. Dealers lie and tell you of huge savings on your car insurance. Most people email us to say their insurance company has no idea what they are talking about, so no discount.  The buyers who do get discounts get a $6 savings off the theft portion of their car insurance.  Pack up the kids baby, we're going to Disney World! It's a legitimate product, but it's not worth more than $40.

How to avoid the scam:  Have it removed from your papers.  If they say it's free, tell them to put it in writing.  If they say it's already on the car and can't be removed, don't buy the car, and save yourself $300-$900.  Get the window etching kit directly from VINetcher Do-It-Yourself VIN Etching Kit for $19.95 and do it yourself in 15 minutes. Remember, lenders don't require you to buy useless extras.  The only thing a lender requires you to do is pay back the loan.

Follow up idea: Some police departments will do VIN etching for you for free as a community service. One visitor told us NYPD precincts do this, so pick up the phone and ask.

 

Scam #2: The Financing Fell Through Scam (Spot Delivery Scam)

How the scam works:  I hoped this would die down in 2001, but lots of people keep emailing me about this scam. I get at least 2 complaints a day about this one. You trade in your old car for a new one, and the "LieNance" manager says he was able to get you a good APR, hands you the keys, and you take your on the spot delivery and drive home.  Two weeks later after you put 500 miles on the new car, they call you saying "Sorry, you didn't qualify for the interest rate we signed you up for".  This is where "subject to financing" clauses on contracts bite you in the butt.  Everyone thinks that just because you sign papers and drive off that the deal is done.  But it's far from done. They knew what you qualified for before you signed, unless you lied about your income or something. Otherwise they'd never let you drive off with the car.  

They knew your credit score.  If your score is above 680, you'll get the lowest APR.  If your credit score is below 680, you'll expect to pay higher APR. Your credit union will print your credit history within 5 minutes and approve you in 10 minutes.  So why the problems with the dealer's lender?  There really is no problem, it's a scam.  There is a phrase on most buyers orders stating "subject to loan approval". This Jedi mind trick means: "The deal is not final, even though you signed this contract." Most dealers have this phrase on their closing papers.  They'll call you and tell you that you must produce an additional $1000 AND your payments would go up $50/month.  They usually pull this scam on people with bad or spotty credit, because it's so believable, and dealers will get the least resistance from this Jerry Springer crowd.  Let's face it, if they pull this scam on smart people like you and me, they'd get nowhere with it. So why would they tell someone with bad credit that they got them 6% APR when they knew damn well the buyer would not qualify for anything but 18% APR?  To sell the car!  Hello! Anyone home?

People have emailed us that they bought a car with a check from their own credit union.  The dealer then called the next day and said the buyer needed to come in and "do another credit application" for a higher APR.  Whoever was in charge of that scam was unaware the buyer had financed through their own credit union and NOT at the dealer. But most states have no laws about this.  In Washington, they have 3 days to finance your deal or they must give back your trade in, deposit, and take the car back.

How to avoid the scam:  This one is very simple to avoid.  DON'T FINANCE AT THE DEALER if you have bad credit.  Try to arrange your own financing first then see what the dealer has to offer. But if you have good credit, they usually don't pull this on you, so you can finance at the dealer without any problems. It's the people with less than perfect credit who should try to locate better financing outside the dealership.  Read our chapter on How to finance your car or use a credit union instead. By bringing in your own financing, you won't have to endure all the monthly payment quotes and scams, and the deal will be conducted the way it's supposed to be:  based on the selling price of the car, not based on the monthly payment.  The minute they start negotiating the car by monthly payment, it's time to leave, as fast as your little feet can move you.  They are trying to condition to you to a monthly payment, while shielding you from the actual selling price.  But if you do finance through a car dealer, leave a deposit on your credit card, and do not take delivery of the car until the coupon book arrives.  Once that happens, you know the lender has accepted your loan and processed it.  Sure they hand you the keys and say it's all right to drive off right now with the car, but don't do it. Do Not Do It!  Some people complained that the dealer will also tell them on a lease, that the dealer made a mistake and you need to come back in and resign a new contract.  And gosh golly, your new monthly payment will be higher.  If your purchase was a lease, then it's a contract, and the dealer cannot make you undo a contract.  Just think, if you tried to get out of lease, they would come after you in court right?


Don't forget used car scams too!
In our chapter
How to buy used cars and avoid scams  we tell you about buying used cars and scams to avoid.  In a nutshell, here are our top used car buying tips.  By doing just these 4 things, you can eliminate most issues associated with buying used cars.

Our Top 4 ways to prevent used car scams

1)  Have a mechanic put the car up on a lift for inspection and to check for accident damage.
2)  
Run a Vehicle History Report to see if it was totaled, salvaged, rebuilt, flooded, failed inspection, odometer rolled back.
3)  Never sign an "As Is" paper at a used car dealer, get at least a 30 day warranty included.
4)  Have your own financing and loan approvals ready BEFORE you go shopping, not after.

 

Scam #3: The Straw Purchase Scam

How the scam works: We've received several complaints about this scam, new for 2001.  A straw purchase usually refers to handgun sales.  When one person buys a handgun for a person who is ineligible to own one, it's called a straw purchase, carrying stiff penalties.  That's how the Columbine High School students got their guns.  With car buying, the dealer tells you that with your horrible credit score, you can't qualify for a car loan so you need to get a co-signer, plus they tell you that it will help build your credit again.  No problem, Grandma will do a co-sign for you.  The dealer knows you will never qualify for a loan in a million years, even with a co-signer. But Grandma is easily duped by the dealer and 2 weeks later you find out that the dealer did not process a co-sign loan, they made the entire loan in Grandma's name!  This does not help your credit at all, even though you are the one paying the monthly payments, because the loan is in grandma's name, and the car dealer lied to you. Here's the bigger problem: Her name is on the title, and it's illegal for you to buy insurance on a car that is not titled to you.  Other legalities are vague, and I hear some states like Texas have laws against Straw Purchases on cars.

How To Avoid The Scam:  Have both signers there at the same time, also, your contract should have both signatures on the same contract, never sign separate contracts. There should be a separate line item for co-signer, and a notice to the cosigner is required by the Federal Trade Commission's Trade Regulation Rule on Credit Practices. The cosigner should ask for a copy of that before they sign it. This is why I keep telling you, get your car financing anywhere but the dealer. But another problem also surfaces here.  If your credit is so bad that you need a co-signer, then the last thing in the world you should be doing right now is buying a new car.  Try an old cheap used car if you really must buy a car.

 

Scam #4: The "Forced Warranty" Scam
How the scam works:  This is one of my favorites, an old one that's still in use. You're in the business office of the "AutoMaul", ready to sign the papers when the LieNance manager says you MUST buy a $2000 extended warranty "because the bank requires it, or you won't get the loan".  Let's analyze the stupidity factor of this one, shall we? The lender is worried about your ability to pay back a loan on a $25,000 car, so they want you to add another $2000 to the loan to qualify?  Please! Many suckers fall for this and the credit life scam.  Some dealers don't even tell you that you're buying a warranty.  They may lie and say it's a buy down fee "to lower your APR", like points on a mortgage.  Car loans don't work this way.  Just think, if you paid cash for the car or came in with your own financing, they could not pull this scam on you could they?  It's amazing how many people complain to me that they did not see it on the paperwork until they got home!  I guess during the 20 minute drive from the car dealer to their house is when they mastered reading.  If I live to be 100 I'll still never figure out why they don't look before they sign.  People will spend more time analyzing a $2.00 watermelon in the grocery store before buying it, than they do for a $20,000 car!

How to avoid the scam:  Have them to put it in writing that the warranty "is required to be approved for your loan", so you can show it to your State Attorney to get their opinion of its validity.  Watch how quick they back off.  Read our Tips For Getting A Good Car Loan and avoiding scams.  Also read our Extended Warranty Scams & Buying Tips.  This scam works on people with bad credit and may also "require" you to buy credit life insurance, or "your APR will go up".  One of our visitors sent us her Ford paperwork with extended warranty, credit life, and disability for $3385! Do they want to sell you a car or insurance?  If they refuse to remove the extended warranty, remove yourself from that devilship immediately. (Oops, I meant to say dealership). Also, dealers typically charge $500-$700 for Gap Coverage, that is why you should ask your insurance agent of loan officer about Gap Insurance.

Another way to avoid the scam: DON'T FINANCE AT THE DEALER if you have bad credit. Try to arrange your own financing first then see what the dealer has to offer.  Try to finance your car online or at a credit union instead, you'll find they won't force you to buy a warranty. Now you just eliminated the dealer's excuse to force a warranty down your throat. If you get a loan from a bank, credit union or online lender, they don't force a warranty or credit life on you, so why would a dealer?  Why does APR matter whether you buy a warranty or not?  It's all cash flow shell games folks, remove their shells, and there are no more games.

Don't fall into the gap!
If you owe more on your car than it is worth, or if you lease, or if you put down less than 20%, you should get Gap Insurance. Don't even bother buying it from dealers, they charge $500-$700, you should ask your insurance agent of loan officer about Gap Insurance. Let's say you owe $20,000 on your car, but it's only worth $16,000, you're upside down. You total the car or it's stolen, your insurance company gives you $16,000. You must still come up with $4000 to pay off the bank, plus your $500 deductible! Gap coverage protects you against this. The better ones cover up to $500 of your deductible.

Scam #5: The "Dealer Prep" Scam
How the scam works:  This common scam is so believable.  Many dealers even admit that its a way for them to recover some of their "losses" when discounting the car off MSRP retail price. They convince you that a team of NASA experts performed a 3 day 15000 point check of your car.  Dealer prep "covers their cost" of removing plastic from the seats, vacuuming, adding fluids, and preparing it for sale. Total time:  2 hours max. But most MSRP stickers show these costs are covered by the car maker.  Here's the MSRP sticker from my Lexus SC300: 

See What I mean? It very clearly states that pre delivery service is included.

The factory pays the dealer for this pre delivery service.  The day my Lexus SC300 arrived, I waited as it took the dealer 2 hours to peel film and cardboard, install fuses, check the liquids, perform a 10 mile test drive, and hand me the keys. I got out of paying it. If a dealer charges a $500 dealer prep, you're paying them $250/hour for just 2 hours of work!  Are you boiling mad yet?  If they charge dealer prep, they are double collecting.

How to avoid the scam:  Often it's permanently printed on the buyer's order to make you think it's mandatory, but many people make the dealer remove it by adding a credit on the next line.  So if you see a $500 dealer prep on the form, have them add a -$500 credit.  If they won't budge you need to decide how bad you want that car.  I have no problem walking out of a dealer over a useless $500 fee. All you have to do is go to the next dealer on your list, and tell them "here's the deal.  Drop the dealer prep, and the deal is yours".

 

Scam #6: The "Additional Dealer Markup (ADM)" Scam
How the scam works:  These are just wasted bogus charges added by greedy dealers.  It means "Additional Dealer Markup" or "Additional Dealer Profit", and usually appears on an orange sticker next to manufacturer's MSRP sticker.  I call it Arrogant Dealer Markup.  ADM gives them an artificial buffer to bargain down the price, or worst case, it gives them more icing on the cake when they are already selling you a hot car like the Honda Odyssey for MSRP.  In 2001 when Honda Odysseys were in such hot demand, car buyers were paying $2000 over MSRP, thanks to these bogus ADM fees, and not even getting the color they wanted.  Honda dealers also had the audacity to charge people dealer prep, ad fees, and throw in overpriced extras like $350 Window Etching, and $300 Scotch Guard.  If you bought a new Odyssey or PT Cruiser in 2000 or 2001, you really had the screws put to you.  If ADM is $2000 and you talk them down $800, you still paid MSRP plus $1200 for the car!  One reader bought a Honda Civic and the dealer tacked on a $1995 ADM!  Luckily she got them to drop it.  But what if she had no idea what was going on?  "Trade in buyers", who only care about what they are getting for their trade in, fall for this one a lot, because they don't concentrate on the entire deal.  The dealer gave them an extra $1000 for their car, an now they are so euphoric they don't see the $2000 ADM.  The dealer just sold them a new car for MSRP, got their $1000 back, and made another $1000 off the buyer.  Oh, baby, can you feel it sting?

How to avoid the scam:  If you see this toxic waste, have them nix it. You must realize that when you sell the car later, the market value is based only on a depreciated value from MSRP, not MSRP + ADM.  A future buyer of your car could care less that you paid $2000 over MSRP, because vehicle depreciation pricing only accounts for the MSRP.

 
 

Scam #7: "We'll Payoff Your Loan OR Lease No Matter How Much You Still Owe!"

How the scam works:  These are common ads on the radio and newspaper all the time.  They rely on your brain to trick you, as if the obligations of your current lease or loan just magically vanish.  You can't just dump a lease, it's a contract.  By breaking the contract, penalties are stiff, in the thousands.  They do get you out of your current lease, but these payoff penalties must be paid to your leasing company to end the contract.  They are not doing anything at all for you, they just want your trade in so they can give you far below market value for it, while selling you a new car at a high profit. Then they resell your trade in for a high price. Here’s how the scam works: If you are upside down on your car loan and you still owe $10,000 for it, the dealer pays off your loan, then you owe that $10,000 to the dealer. This gets financed along with the $15,000 car you are buying, now you are financing 2 cars for $25,000!  Did you know that?

Your payments are spread out over 60 or 72 months so you don’t notice what just happened.  The more months they add to the loan, the lower the payments so you don’t notice. In fact, it's possible that the payments could be less than your current loan, so you think you're saving money when you just got shafted! Their ad made you think that trading in a car relieves you of your obligation to that car.  It does not!  This gets many, many, many people into trouble. You are actually taking on double your current debt, when you thought you were dropping one debt for another and buying a new car. They lied to you in their ad.  Sure they did get you out of the lease or loan, but you are not really out of it.  They dipped you out of it and then dipped you right back into it under their umbrella of debt.  Very clever trick, but now you're onto them.  Next time you hear those ads, you'll know what they're up to.
Here's how ads would be worded if they were truthful:

"We'll Get You Out Of Your Current Lease, 
then we'll roll what you still owe plus penalties into your new purchase, 
so you can payoff 2 cars!"

How to avoid the scam:  If you are in a lease now, it's best to stay in it until the end.  Ride it out baby, you slaughtered the cow, now you have to eat it. If you are upside down on a loan, now is not the time to trade in the car.  You need to wait until the car is worth more than what you still owe on it.  Try selling it privately.  By mixing a trade-in with a new car purchase, you will lose the maximum amount of money possible.  Don't ever think you walked away ahead on a trade in.  No one ever has.  No one ever will.

 

Scam #8: The "Forced Credit Life Insurance" Scam

How the scam works:  This is another really old scam that is still in active rotation. This works similar to the "Extended Warranty" scam.  The LieNance manager says you MUST buy Credit Life insurance due to your poor credit history.  In some states this may be a felony, but people with bad credit who are low on self esteem, fear they'll be rejected by the dealer and fall for it.  Even if your credit is good, they often slip credit life onto your papers, so stay sharp!  They do this by "packing your payment", which can add about $20 a month to your monthly payment.  For example, they quote you a monthly car payment of $350 and you are comfortable with the $350 payment, yet you don't know it should have been $320, because you don't know what makes up your payment.  Not a good position to be in. Often they can also charge $500-$700 for Gapinsurancequotes.com, which you can get online for as low as $299.

How to avoid the scam:  Just like the warranty scam, tell them to put it in writing that Credit Life "is required in order to be approved for your loan", you want to send a copy of it to the State Attorney.  Watch how quick they back off.  This scam can be avoided by reading our Tips For Getting A Good Car Loan and avoiding scams.

Another way to avoid the scam: DON'T FINANCE AT THE DEALER if you have bad credit. Try to arrange your own financing first then see what the dealer has to offer. Finance online or at a credit union instead. They don't force a warranty or credit life on you.  Remove one of their shells, and there will be fewer cash flow shell games.

 

Scam #9: The "Leasing Is Better Than Buying" Scam

How the scam works:  The salesperson is trying to get you away from buying, where you know the selling price is lower than MSRP. They are trying to get you into a lease, where you can't figure out that they charged you MSRP for the car and stole your trade in because they are not required to disclose a trade in on the lease form.  They tell you that leasing is cheaper than buying.  They are supposed to compare apples with apples.  Most people lease for 36 months, or borrow for 60 months.  But dealers compare the 36 month lease payment to a 24 month loan payment (no one borrows for 24 months). Gee, go figure, monthly payments for buying the car come out to be much higher than lease payments, as they have you concentrating only on monthly payments.  For example, they'll scare you by saying if you buy this car, your monthly payment will be $600, but if you lease your payment will only be $499.  They don't tell you that they packed the payment with hidden extended warranty and credit life insurance.  They don't tell you about the $500 dealer acquisition fee, or the $300 disposition fee when you turn in the car at lease end.  These fees are on every single lease contract.  Maybe your payment should have been $349.  You must ask them what is the total cost of the lease including all the monthly payments, the up front fees, dealer acquisition fee, and the end of lease disposition fee, which they conveniently leave out of the equation.  Long term leasing costs more no matter what they tell you, thanks to fees.  With leasing, every 3 years you pay 50% depreciation in car value, so after 3 leases in 9 years, you have paid 150% depreciation.  But buy the car instead, and drive it for the same 9 years, you still have not used up 90% depreciation.  Now tell me which is cheaper?  Over the long term, leasing costs more than buying, end of story.

How to avoid the scam:  Just leave.  You can sit there with your HP calculator and poke holes through their story all day long, but why waste your time?  Just leave and go to another dealer.  You must be able to figure out lease payments on your own, and lookup ALG residual values, or don't bother leasing.



Scam #10: Hide The Monroney (MSRP) Sticker Scam

How the scam works:  This is another new entry to our Top 10 list for 2001.  Sometimes the buyer will ask the car dealer where the Mulroney Sticker is.  This is the large white MSRP sticker that is required by law to be placed on every new car sold in America.  The sticker is placed on the passenger window at the factory by the manufacturer and should not be removed except by you the buyer.  It is a felony to sell a car without the Monroney Sticker.  Sometimes dealers will place it in the glove box for you.  But very few people foolishly do not check the Monroney sticker and verify that the car has all the options the buyer thinks they are getting. You should also verify that the VIN# on your dashboard matched the VIN# on the Monroney sticker so they cannot claim you are getting one car, when in reality you are getting another.  This usually happens when the car you want is not at the dealer you are shopping at, so they "locate it for you" from another dealer. There are so many complications that arise out of this scenario, that we recommend consumers avoid it.  Often times the dealers lie to the consumer and say they found the exact car with the options they wanted and are having the car delivered.  When the buyer shows up for the car, the Monroney sticker is either missing, or the dealer makes up excuses for why it's not on the car.  Had the consumer seen the Monroney sticker, they would have known that their options are not on the car and walked away.

How to avoid the scam:  Never ever buy a new car without the Monroney Sticker.  If they don't have it, don't buy it.  Never let a dealer "locate the car for you".  Always go to the dealer who has it and buy it from them.  Visit the web sites of your local and regional dealers and check their stock to find it yourself.  Why are people so stupid that they don't verify all their options are on the car until they get it home?  We'll never know.  Maybe in the euphoria of the moment their common sense turns off.

Competition is what gets you the best price
If you walk into a dealer with "The Folder" and once they see your lower price quotes from these honest online sites, you've stopped them dead in their tracks. The deal will proceed on your terms, not theirs. Too many people walk into a dealership without knowing how much they can buy that car for at InvoiceDealers, Yahoo!Autos, Edmunds.com, MyRide.com and CarsDirect. If you don't have a consensus quote from all of these sites, and if you don't know in advance what you should be paying, you'll pay thousands too much. I'm not just talking about looking up dealer cost and MSRP. You need real purchase quotes. Then when the car dealer quotes you a price you can say "Why should I pay your price when sites like InvoiceDealers, Yahoo!Autos, Edmunds.com, MyRide.com and CarsDirect are willing to sell me this same Toyota for $2500 less?" Then you show them all the quotes in "The Folder", that we'll talk more about in chapters 2 & 3 of the new car buying section of this site.  Commissioned salespeople who thought they are about to get top dollar from you fear "The Folder", because they know you did your homework. They rely on dumb consumers who don't research.

Bonus Scams:  A Few Extra Goodies

Bone Us Scam#1:  "Your Credit Is No Good, So You Have To Pay More For The Car".
You talk to "Bob" at the dealership to verify an advertised $295 per month payment on an Explorer.  He says come in tomorrow and he'll sign the deal with you.  You arrive and Bob is "out sick".  But 2 other salespeople are there to "help" you. They tell you that your credit wasn't good enough for the advertised $295 per month deal on the Explorer, but they can put you in a $450/mo Explorer!  Gee, isn't that funny? Your credit was "not good enough" for a $295/mo SUV, but it's good enough for $450/mo SUV!
How to avoid the scam: They try to make you think they have the upper hand, but it's you who has the upper hand.  You can just get up and leave, they cannot. They work there and have to come back tomorrow.  Joooo!

Bone Us Scam#2:  Reported By One Of Our Visitors: Your Trade In Needs A New Engine!
You clean up your 3 year old Explorer and go to the dealer to buy a new Explorer. After 90% of the papers are signed, "Bob" has you go outside and speak to the head of service because there is a problem with your "old" truck.  They make you listen to a vague noise and tell you the truck needs a new engine.  Only way they'll do the deal is if you came up with $2500 more for a new engine. 
How to avoid the scam: Tell Bob that if after three years the Explorer needs a new engine, why on earth would you get another one!  Rip up the papers and leave, before they have a chance to stop you.  Take the truck to mechanic to have the engine checked.  Our visitor only needed $10 worth of oil, it was low, hence the minor clicking noise.  SUV runs fine with no new engine.

Get The Credit You Deserve
Going to a dealer without knowing what's on your credit report is about the most stupid thing a human being can do.  Before entering a dealer you must get a copy of your credit report.  Many people are scared because they don't know what's on their credit report or how it will affect their chances for car financing.  You also want to make sure that they list your latest salary increase. Dealers know that almost everyone has a bad mark on their report, and they make good use of it when they find it.  You get an erroneous notice from a credit card or bank saying "we never got your check".  You call them up, find out it's their mistake, no problem.  But many people are shocked to find out this error made it onto their credit report! This is why you must get your credit report BEFORE the dealer does.
 

Great Online Sites To Get Your Credit Report:

Experian Online Credit Reports  A great place to get your credit report instantly online.  You get a thorough credit report in 30 seconds from one of the big 3 credit bureaus. They are strict about security so if you type one bit of data incorrectly or have moved in recently, you won't be able to get your report instantly.  Instead they'll mail it to you about a week later. We send all our friends and family there, because it's so easy to use.

Equifax Online Credit Reports  Equifax is one of the big 3 credit bureaus in the U.S.  Most creditors who run your credit profile use Equifax, as they are the most thorough.  Usually when you apply for mortgages and car loans, many lenders get your credit report from 2 of the big 3 credit bureaus, and you can be pretty sure Equifax is one of them.  By using the same credit reporting agency as the bank, you'll be in sync with what they see.  Inferior credit bureaus may not have all the information that the Equifax report has, and this could lead to you getting rejected on your loan.

TrueCredit  lists your credit report online instantly.  You can also have a merged report from all 3 credit bureaus mailed to your house in a few days.  If you have never seen your credit history before, you should get the 3 in 1 merged report with FREE Score.  The score is a numerical depiction of your creditworthiness, they explain the factors that influence your credit standing, and what items on your report are keeping you from getting approved.  Until 2000 legislation, you were not allowed to see your score.

 

A Look Back: Here's the Top 10 Scams from 2000

1) The "Window Etching" Scam
2) The "Forced Warranty" Scam
3) The "Forced Credit Life Insurance" Scam
4) The "Dealer Prep" Scam
5) The "Additional Dealer Markup (ADM)" Scam
6) The "Leasing Is Better Than Buying" Scam
7) "We'll Payoff Your Loan OR Lease No Matter How Much You Still Owe!!!"
8) The "Bait & Switch APR" Scam  a.k.a. "Spot Delivery Scam"
9) The "Disappearing Rebate" Scam
10) The Deposit Check Scam

 

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Jump to any chapter.  I suggest you read each chapter in order.
Chapter 1
Get your credit report, how to get car financing, scams, online car loans, first time car loans,  budget & loan excel spreadsheets, credit repair.
Chapter 2
Reviews of internet discount car buying sites, new car prices, where to find dealer's invoice cost.  Get a new car quote, All about car brokers, discounts.
Chapter 3
What to bring with you to a dealership, what to say, how to act, what not to do, and what to look for at the dealership, and a glossary of all dealer fees.
Chapter 4
How to read dealer invoices, finding dealer's cost, how much to offer the dealer, buyers offer spreadsheet, examples, car pricing sites,  trade-ins.
Chapter 5
Negotiating tips, dealer scams & tricks to watch out for, dealing with rude and aggressive salespeople, should you choose rebates or low APR loans.
Chapter 6
Close the deal, avoid needless extras, scams in the business office, all about extended warranties,  all about options, buying warranties online.
Chapter 7
Read some actual misleading dealer ads, and what to do when you've been ripped off, customer satisfaction surveys, how I bought my Lexus.
cars, autos, new car prices, used car prices, car buying, dealer cost, dealer invoice, car loans, auto loans, auto financing
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